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Privacy policy

Last updated: 06.05.2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • browser type
  • time zone
  • cookies installed on your device
  • pages viewed and browsing behavior

When you make a purchase, we may collect the following information:

  • full name
  • billing address
  • shipping address
  • payment information (processed securely by payment providers)
  • email address
  • phone number

How We Use Your Personal Information

We use the collected information to:

  • process and fulfill orders
  • arrange shipping and delivery
  • communicate with customers
  • provide customer support
  • prevent fraud and security risks
  • improve our website, products, and services
  • comply with legal obligations

Legal Basis for Processing (GDPR)

For customers located in the European Economic Area (EEA), we process personal data based on:

  • performance of a contract
  • compliance with legal obligations
  • legitimate business interests
  • customer consent where required by law

Sharing Personal Information

We may share your information with trusted third-party service providers, including:

  • payment processors
  • shipping carriers
  • analytics providers

These third parties only receive the information necessary to perform their services and are required to handle your data securely.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your order information for our records unless and until you request the deletion of your personal data, unless we are legally required to retain certain information.

Your Rights (GDPR)

If you are a resident of the European Union, you have the right to:

  • access your personal data
  • request correction of inaccurate information
  • request deletion of your personal data
  • restrict or object to data processing
  • request data portability

To exercise these rights or if you have any privacy-related questions, please contact us:

Instagram: https://instagram.com/princess.wigs

Facebook: https://facebook.com/princesswigsstore

Data Security

We implement reasonable technical and organizational security measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.